On-Site Service
On-Site Service (1-hour minimum)…………………………….. $105/hr*
On-Site Service, Networking/Specialized Products
(1-hour minimum)………………………………………………… $145/hr*
In-Shop Service
Data Backup or Transfer to 20GB…………………………………………………… $99
Data Recovery (1/2 hour minimum)………………………………………. $105/hr*
Diagnostics, Hardware – Desktop Computer…………………………………….. $59
Diagnostics, Hardware – Notebook or Other Hardware………………………. $85
Diagnostics, Operating System………………………………………………………. $59
Hardware Repair – Desktop and Peripherals
(1/2 hour minimum)……………………………………………………………… $85/hr*
Hardware Repair – Notebook or Other Hardware
(1/2 hour minimum)……………………………………………………………. $135/hr*
Networking/Specialized Products (1/2 hour minimum)…………….. $145/hr*
Printers (1/2 hour minimum)…………………………………………………. $85/hr*
Software/OS Install/Configuration or Combination
(1/2 hour minimum)……………………………………………………………… $85/hr*
Remote Support (1/2 hour minimum)…………………………………….. $145/hr*
Telephone Support
Computer Hardware and Peripherals (1/2 hour minimum)…………. $145/hr*
Networking/Specialty Products (1/2 hour minimum)……………….. $145/hr*
Software or Operating System (1/2 hour minimum)………………….. $145/hr*
Other Services/Fees
Consultation or Analysis (1/2 hour minimum)…………………………. $145/hr*
Miscellaneous Service Minimum……………………………………………………. $39
Pickup or Delivery Charge……………………………………………………………. $39
Priority Service Expedite Fee (In-Shop Only)**……………………………….. $85
Training/Instruction (1-hour minimum)…………………………………………. $85
*Hourly rates billed at minimum charge, after minimum billed in 15-minute increments
**Customer’s equipment is placed first in line and given first priority with all available labor and materials.
